Response Time
Our support team is available to help with account questions, verification and KYC checks, deposit or withdrawal issues, technical concerns, and general feedback. You can reach us through live chat, email or phone for fast assistance. For account-related enquiries please have your username and ID ready so we can resolve requests more efficiently and guide you through bonus or payment questions. If you prefer, submit documents securely through the cashier for faster verification.
| Department | Contact |
|---|---|
| Customer support | [email protected] - live chat and email for account, KYC and payment help; usually quick response |
| General enquiries | [email protected] - corporate and billing questions |
| Affiliate enquiries | [email protected] - partner programmes and promo requests |
| Phone | +1 437 289 6412 - phone support for urgent account or payment issues |
| Working hours | 24/7 |
Email assistance
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and up-to-date contact details to avoid processing delays. Including your account ID and a concise description of the issue helps our team respond faster and resolve matters efficiently.
Submit your enquiry
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day. For account verifications, payment checks, or complex cases, resolution may take longer depending on the issue and any required documentation. We appreciate your patience and will keep you updated by email or live chat while we work on your request.
Feedback
We welcome your feedback, suggestions, or ideas to improve our site. Send us your thoughts and any issues you spot; we read every message and use feedback to refine features, promotions, and support. Your input helps shape a smoother, more reliable experience for all players in Canada. Thanks for taking the time to help us improve.