GlitchSpin Casino Privacy Policy

This Privacy Policy explains how GlitchSpin collects, uses, stores and protects personal information when you create an account, play games or otherwise use our services. We take your privacy seriously and aim to be clear about what we collect, why we collect it and how you can manage your data.

Types of data we collect

Personal data

When you register and use our service we collect information that identifies you. This may include your name, email address, date of birth, physical address, phone number and identity documents if verification is required. We also store account credentials and any communication you send to our support team.

Technical data

We collect device and connection information such as IP address, device type, browser, operating system, language, and interaction data. This information helps us deliver a functional site, prevent fraud and provide a mobile-friendly experience.

Transactional data

We record payment and transaction details such as deposits, withdrawals, game activity, bet history and bonus use. Transaction records are used to process payments, resolve disputes and meet compliance checks where required.

How we use your information

We use personal and technical data to:

- create and manage your account and process payments,

- verify identity and meet any required compliance checks,

- provide customer support and respond to enquiries,

- maintain security and detect or prevent fraud,

- improve our services using analytics, and

- send transactional messages or marketing communications where you have consented. You can opt out of marketing at any time.

Data protection practices

We maintain administrative, technical and physical safeguards to protect your information. This includes the use of encryption for data in transit, access controls for systems and regular staff training. Access to personal data is limited to authorised personnel and service providers that need the information to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, analyse site usage and personalise your experience. Third-party analytics and advertising partners may also place cookies. You can control cookie settings through your browser or device, but disabling certain cookies may affect functionality.

User rights

You have the right to request access to your personal information, correct inaccurate data, and request deletion where applicable. You may also object to or restrict certain processing and withdraw marketing consent. Requests may require identity verification before we can proceed.

Access, correction and deletion of data

To request access, correction or deletion of your data, contact our privacy team at [email protected]. Include enough information for us to identify your account. We will respond and, if necessary, ask for additional verification to protect your privacy and security.

Information sharing and third parties

We may share data with payment processors, identity verification providers, fraud prevention services, hosting and analytics providers, and other service partners who perform services on our behalf. We may also disclose information when required by law or to protect our rights. We require partners to protect personal data in line with this policy.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. We recommend checking this policy periodically to stay informed about how we handle your information.