Responsible Gambling

At GlitchSpin we take player safety seriously. We want gambling to stay a form of controlled entertainment, so we provide clear options and practical support to help you manage play. If you ever feel play is becoming a problem, contact our support team via live chat and we’ll help you put controls in place.

Player protection principles

We follow a risk-aware approach that puts your wellbeing first. That means offering tools and guidance to limit spending and session length, reviewing account activity where needed, and responding quickly to requests for account restrictions. Our aim is to make it easy to play responsibly while keeping your account secure.

Activity-control tools

Tools we make available

We offer a range of controls you can use to manage your activity - including deposit limits, loss limits, session time limits, and temporary time-outs. If you prefer, you can also request longer-term account closure or self-exclusion by contacting support.

How to set or change controls

You can usually set limits directly in your account settings. If you need help or want a self-exclusion applied, contact our 24/7 live chat and an agent will walk you through the options and confirm the changes.

Deposit limits

Deposit limits let you cap the amount you can add to your account daily, weekly, or monthly. Setting a limit is a straightforward way to control spending and stay within a budget. Limits can be increased only after a cooling-off period, to help avoid impulsive decisions.

Loss limits

Loss limits help you control how much you can lose over a set period. If you want to reduce potential losses, apply a loss cap and our team will enforce it for the selected period. These limits are a practical tool for keeping play affordable.

Time limits and breaks

Session time limits and short time-outs are useful for keeping play balanced. You can set reminders for session length or activate a short break if you need time away. For longer breaks, request a time-out or self-exclusion through support.

Self-exclusion

If you need to stop playing for a longer period, self-exclusion is available. This is a formal request to close or block your account for a defined time. Contact support to arrange self-exclusion and we will confirm the details and next steps.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending more than intended, neglecting personal responsibilities, or relying on gambling for emotional relief. If you notice these changes in your own behaviour or in someone you care about, take action early.

Practical tips to stay in control

- Set a budget before you play and stick to it. - Use deposit and loss limits to keep spending predictable. - Take regular breaks and set session reminders. - Avoid gambling when stressed or under the influence. - Keep track of time and money spent in your account activity log.

Professional help and support

If gambling is causing harm, seek professional help in your area. Local healthcare providers, community services, and dedicated helplines can offer confidential support and treatment options. If you need immediate assistance with account controls, contact our live chat and we will help connect you with the right steps.